EHR slowdowns are a patient care problem.
47% of clinicians are dissatisfied with EHR response time and most IT teams hear about it after the damage is done.
The only KLAS A-rated EHR observability and managed IT partnership in the market; unifying clinician-level performance visibility with full-stack managed services, under one operational model.
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47% of clinicians are dissatisfied with EHR response time and most IT teams hear about it after the damage is done.
Health IT departments support the same number of users as enterprise IT; with half the staff, half the tools, and no margin for downtime.
They report server health layer by layer. They cannot show you what a clinician actually experiences at the point of care, and that gap is where most performance problems hide.
Not ready to talk yet?
Start with the guide.
The guide healthcare IT leaders use to understand why EHR performance problems occur and what it actually takes to fix them before clinicians notice.
The EHR delivery chain explained. Where performance problems actually live, across the five infrastructure layers between the clinician's device and the EHR database.
The only KLAS A-rated EHR observability and managed IT partnership in the market; what makes it exclusive, and why it matters for procurement.
Citrix and Omnissa help healthcare organizations deliver fast, secure, and reliable access to EHRs and clinical applications - empowering clinicians with seamless digital experiences while simplifying endpoint management, strengthening security, and supporting modern care delivery.
Why EHR performance is a patient care and retention issue, not just an IT metric; and what the numbers say about the cost of inaction.
Standard tools report server health by layer. They can't correlate performance across the full EHR chain from the clinician's perspective. Goliath can.
Yes. Goliath holds an exclusive data partnership with Epic and is featured in the Epic Showroom Connection Hub. Purpose-built for Hyperdrive.
Most MSPs manage infrastructure without EHR-specific clinician data. The Consortium combines KLAS A-rated monitoring with IntraSystems' full-stack managed services. One team.
A no-cost, no-obligation review of your EHR delivery environment; covering monitoring gaps, performance risks, and your highest-priority improvement opportunities.
Book a free consultation with the IntraSystems & Goliath Healthcare Consortium team and get a clear picture of where your EHR delivery chain is breaking down; no cost, no obligation.